Just fix it.  Focus your attention on developing solutions, rather than pointing fingers or dwelling on problems.  Identify lessons learned and use those lessons to improve yourself and our processes so we don’t make the same mistake twice.  Get smarter with every mistake.  Learn from every experience.


Practicing blameless problem solving is crucial for fostering a healthy and productive environment at Spray-Tek. This approach places a premium on focusing on the issue at hand rather than dwelling on who is responsible. It encourages open communication and transparency. When people don’t fear being blamed for their mistakes, they are more likely to report issues early, allowing for quicker resolutions and preventing problems from escalating. Ultimately, blameless problem solving is important because it promotes a forward-thinking, solution-oriented mindset. It empowers us to take ownership of our work and encourages a collective responsibility for the entire organization’s success, as well as our customers.