Company Culture

Meaningful Appreciation

meaningful appreciation

Provide Meaningful Appreciation Catching people doing things right is more effective than catching them doing things wrong. Regularly give, receive, and ask for meaningful appreciation and acknowledgment – in all directions throughout the company. Acknowledgment and appreciation will inherently boost … Read more

Team First

team first

Think team first. Consider how your actions impact other team members. Be willing to step into another role or help a co-worker when that’s what’s required for success. Don’t let your ego get in the way of doing what’s best … Read more

Details Matter

details matter

Pay Attention to the Details. Details Matter. Be a fanatic about accuracy and precision. The goal is to get things right, not simply to get them done. Double-check your work. Measure twice and cut once. Get the details right the first … Read more

Find A way

find a way

Find a Way: Take personal responsibility to make things happen. Be a creative problem-solver and respond to every situation by looking for how we can do it, rather than explaining why it cannot be done. Be resourceful and show initiative. … Read more

Clear Expectations

clear expectations

Get clear on expectations. Create clarity and avoid misunderstandings by discussing expectations upfront. Establish mutually understood objectives and deadlines for all projects, issues, and commitments with both internal and external customers. Where appropriate, get feedback to ensure total clarity and … Read more

Listen Generously

listen generously

Listening is more than simply “not speaking.”  Be present and engaged – listen generously.  Give people your undivided attention by quieting the noise in your head, limiting distractions, and stopping the desire to multi-task.  Above all, listen to understand. When … Read more